Few yacht service providers have discovered or deployed their “Secret Sauce”, so the industry remains fragmented. This leaves you an opportunity to get more of what you want from your business.
It is not only up to you, it’s About You.
As the owner of a yacht services company, whether intentional or not, your business is driven by the answer to the question: What’s in it for you?
Every day, with every interaction with your team, with every interaction with your customers, and with every interaction with your suppliers you are signaling “What is in it for you”. The meaning of these signals must be intentional.
The signals you send must originate in a clear “Vision” of what you want from your business. That “Vision” must be based on the realities of your skills, interests, capabilities, dedication and financial goals for your business.
The purpose of a “Vision” is to clarify why your company exists.
A “Vision” is the first step in making your business easier to run, more profitable and more valuable. “Vision” is the big idea around which employees, suppliers and all stakeholders shall align.
Your Vision for your business is about how you and your team spend your time. A clearly stated “Vision” enables all company stakeholders to make better decisions and all efforts to create more value for customers, employees, suppliers and you.
Your Vision Must Fit You
For every business “Vision” there must be a business model to execute the business and deliver the “Vision”. The key elements of a business model, as written by Alexander Osterwalder & Yves Pigneur in their book Business Model Generation, are: Customer Segments, Customer Relationships, Channels, Value Propositions, Key Activities, Key Resources, and Key Partnerships.
How you design each of these key elements must fit your skills, interests, capabilities, dedication and financial goals. For example: If you design services that require a highly personal relationship with the customer then you must be the right person to conduct the relationship, or you must create a process to handle the customer relationship correctly. Alternatively, design your service differently, so they fit you.
You are your business. The first step in finding and deploying your “Secret Sauce” is creating an appropriate “Vision” that fits you.
If you would like more information on creating your own special “Secret Sauce” for Yacht Services, please email me, email@example.com
Some of my background in yacht services and service innovation can be read online at the links below.
Truebuild Yachts Blog: http://truebuildyachts.blogspot.com/
What Boat Buyers Say http://truebuildyachts.com/testimonial_buyers01.html
What Boat Builders Say http://truebuildyachts.com/testimonial_builders01.html
Service Innovation Takes Your Business to Where You Want ItTo Be http://bit.ly/VHs2fU