As the owner
of a yacht service company, you are a busy.
It is often difficult for you to carve out the time to make the changes
that you know are necessary.
We designed
our “Secret Sauce” Program to create
the time necessary to tackle the changes that will make your business easier to
run, more profitable and more valuable.
“Secret
Sauce” is the unique blend of your Purpose, skillset, goals, and personality as
expressed by your company’s capability to deliver products and services that transform customers into better customers.
The steps
are:
- Purpose: Renew and clarify: Why are you in business?
- Easier to Run: Create immediate time savings, simplify and focus
- More Profitable: Get a better return on your organization’s activity
- More Valuable: Innovations that transform customers
Purpose
A clear
understanding of your Purpose for your business influences every decision and
builds teamwork. This is often a renewal
process or rededication to a prior vision.
It could be an entirely new vision of Purpose.
Easier to Run
Inspire and
focus your team with a clear articulation of your Purpose and their
contribution.
You will
immediately save time by stopping
activities that are not consistent with your Purpose.
Get
LEAN. Adoption of LEAN 5S and Kaizen are
tools that quickly deliver time savings without investment. The process starts with an attitude and understanding.
Simplify and
focus.
More Profitable
You will
start accumulating time savings by renewing your Purpose and making your
business easier to run. You can then use
the time savings to generate additional revenue, continuously improve
operations, explore the best customer segments, and improve your product and
service offerings.
More Valuable
Customers
are your most valuable asset. Team
members are extremely valuable, but there is no business without customers.
This step transforms
your customers into better customers in your unique “Secret Sauce” way.
Transforming
customers requires deliberate innovation.
Loyal
customers are easier to serve and more profitable.
A profitable,
loyal and growing customer base created by your “Secret Sauce” innovations makes your business more
valuable should you want to sell it and easier to run and more profitable while
you operate it.
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