What does it mean to make your business easier to run, more
profitable and more valuable?
Your yacht service business will be easier to run when:
- Customers are loyal, repeat and refer other like-minded customers
- Your Team is engaged, loyal and skilled
- LEAN thinking in pervasive in the company
- Processes are effective, reliable and repeatable
Your yacht service business will be more profitable when:
- It is creating loyal customers in the right customer segments
- It consistently delivers great value to customers owing to superior execution, see 2,3,&4 above
- A proven capability to grow the number of loyal customers, as customers are a company’s greatest asset
- A leadership position in a growing customer segment(s)
- A company culture of achievement
- A company culture of continuous improvement
- Proven processes that are scalable
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